Frequently Asked Questions

Print and fill out the Application for Water/Sewer Service below and return to our office

Application for Water/Sewer Service

Homes with unheated basements or crawl spaces may be at risk for freezing water lines or for bursting of internal plumbing lines.  By following the actions below, you can minimize the risk of freezing or bursting pipes in your home.

  • Insulate your water pipes in unheated areas by wrapping with pipe insulation or blankets.
  • Disconnect and drain garden hoses.
  • Cut off water to exterior faucets and open faucets to drain pipes, or install exterior faucets that cut water supply off inside foundation walls.
  • Areas with exposed pipes should be heated or kept warm.
  • Open a tap and let the water run in a steady stream. Drip both hot and cold water at faucets in kitchen and bathrooms. This keeps water moving through the pipes, as well as relieves built-up water pressure in the pipes if they should freeze. Set single lever faucets in the center so both hot and cold lines drip. Pay particular attention to pipes running in outside walls.
  • Open cabinet doors under sinks in the kitchen and bath if the cabinets are located on exterior walls, to allow inside heat to pipes.

The amount of money invested in these precautions will be a fraction of the cost of repairing damaged lines.

We conduct regular water system flushing to remove any mineral build-up and sediment from the pipes and also to ensure that water circulates adequately throughout the system. Fire hydrants may also be opened to conduct fire-flow capability tests.

Tap water providers and bottled water providers must meet the same water quality standards. In fact, tap water providers are required to conduct more frequent water quality testing and reporting than bottled water providers. Some consumers prefer the taste of bottled water, and some choose bottled water because they have special health needs. But tap water is a much better deal at costs of 1,000 times less than bottled water.

Checking for leaks at your meter.
First you need to turn off all water using appliances and fixtures. Then observe the small leak detection triangle that is located on the dial of your water meter. If this triangle is rotating (even very slightly), there is water leaking.

Checking for toilet leaks
Toilet leaks can be detected by adding a few drops of food coloring to the water in the toilet tank. Leave the food coloring in the tank for at least ten minutes. If colored water appears in the bowl, the toilet is leaking.

Bills can be paid at our office:
2310 Pleasantview Drive
Ford City, PA 16226

Hours of Operation: 
Monday - Friday:7:00 am-4:30 pm

or at S & T Bank located at 920 5th Ave  Ford City, PA 16226  during banking hours

For questions or to report problems: 724-763-2511